Matt Marsh Events

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The photo package will consist of stage images for personal use in Jpeg format. No commercial use is permitted without permission. The number of images does depend on your stage presence and the number of categories you compete in. It includes individual images and ALL the group images from your category / ‘s so you can see and compare with whom you competed with.

You will receive your images in digital JPEG format via a link to my shared cloud storage, I currently use HIGHTAIL, please allow 7-14days. You must have an email address, computer / laptop and broadband to download your images. If you are using a mobile device ( NOT RECOMMENDED ) you may have to purchase / download an UNZIP APP to be able to view your images. Please do not ask me for technical advise on your device as every device is different. I have a 99.9% successful delivery rate with hightail and most issues are due to mobile devices not recognising ZIP files which is why I recommend using laptops and computers. If you do use a mobile device please ensure you know how your mobile device Unzips folders of images.

You have unlimited attempts to download the images but only 14 days before the link expires. If you require me to send them again, this will incur a £20 admin charge for my time so don't delay and ensure you download within the given timeframe. Sometimes the email / link ends up in spam / junk folders, so please ensure you check these folders before emailing and stating you have not received your images. Its a very good idea to back up your images once you have downloaded them to ensure you never loose them.

No additional charges for more than one category, the more categories you enter the more photos you get!

If you wish to view what images I have of you then please arrange an appointment to come into Matt Marsh’s Studio in High Wycombe and I will gladly show you what pictures there are of you.

I do not issue refunds for intangibles, you are paying for the service of taking the photos and the use of the intellectual property therefore no refunds will be issues under any circumstances once the photos have been sent out via a link.

Sarah

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